If the APC-R LED is yellow or blue, but does not appear in the status page of the Middle Control Desktop Software, please review the following :

  • The computer running Middle Control is on the same network as your APC-R
  • The IP adress of your ATEM in the switcher tab is correct (if you don’t have any ATEM, put the IP adress of your router)
  • The computer running Middle Control is connected to the network using an ethernet RJ45 cable an not Wi-Fi
  • The APC-R is set to DHCP. To adjust these settings, plug the APC-R to your computer using USB and in the Setup page, click on APC-R settings.
  • Check that you are running the latest version of Middle Control and your APC-R is up to date in the Setup tab.

If all of this fails, we apologize for the inconvenience,  please contact customer support at [email protected]