Contact & Support
Need help with a Middle Things product? We’re here for you.
Contact Us
Include as much detail as you can in your email. This helps us investigate and get you an accurate solution quickly.
- Product name/model and firmware/app versions
- What you expected vs. what happened
- Exact steps to reproduce the issue
- Relevant screenshots, logs, or short screen recordings
- Order number (if applicable)
Response time
We typically reply within 24–48 hours.
Report an issue from the app
Middle Control has a built-in Report an Issue button that automatically sends us its logs — the fastest way to get us what we need to reproduce a bug. Use it when something goes wrong, then follow up by email with the details above.
Community & Learning
Youtube Channel
Watch the videos!
Watch Youtube Channel
Tutorials, walkthroughs, and feature overviews.
Facebook Group
Join the community!
Join Facebook User Group
Connect with other users, share setups, and get tips.
Thank you!
We appreciate your feedback and questions—every message helps us improve Middle Things products and documentation.