Contact & Support
Need help with a Middle Things product? We’re here for you.
Contact Us
You can reach us directly at:
Include as much detail as you can in your email. This helps us investigate and get you an accurate solution quickly.
- Product name/model and firmware/app versions
- What you expected vs. what happened
- Exact steps to reproduce the issue
- Relevant screenshots, logs, or short screen recordings
- Order number (if applicable)
We typically reply within 24–48 hours.
Middle Control has a built-in Report an Issue button that automatically sends us its logs — the fastest way to get us what we need to reproduce a bug. Use it when something goes wrong, then follow up by email with the details above.
Community & Learning
YouTube Channel
Watch the videos!
Tutorials, walkthroughs, and feature overviews.
Facebook Group
Join the community!
Connect with other users, share setups, and get tips.
Discord Server
Chat with the community!
Chat live with other users, share setups, and get tips.
Thank you!
We appreciate your feedback and questions—every message helps us improve Middle Things products and documentation.