If the app gives you “No APC/APC-R Detected” , and doesn’t show any APC/APC-R, please go through the following checks :

  • Make sure Bluetooth is turned on, on your iPhone.
  • Make sure the included Antenna is connected to the APC/APC-R
  • Make sure the APC/APC-R is powered on (the LED should be Yellow or Blue)
  • Try and move your phone closer to the APC/APC-R
  • Force quit the app by sliding it up and open it again.
  • Disconnect & Reconnect the power to restart the APC/APC-R, and try again.

If all oft these fail, we apologize for the inconvenience,  please contact customer support at [email protected]