My APC-R doesn't show up in the iPhone app
If the app gives you “No APC/APC-R Detected” , and doesn’t show any APC/APC-R, please go through the following checks :
- Make sure Bluetooth is turned on on your iPhone.
- Make sure the included Antennas are connected to the APC/APC-R
- Make sure the APC/APC-R is powered on (the LED should be Yellow or Blue)
- Try and move your phone closer to the APC/APC-R.
- Force quit the app by a swipe up gesture and open it again.
- Disconnect & Reconnect the power to restart the APC/APC-R, and try again.
If all of this fails to solve your issue, we apologize for the inconvenience, please contact customer support at firstname.lastname@example.org