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My APC-R doesn't show up in the iPhone app

If the app gives you “No APC/APC-R Detected” , and doesn’t show any APC/APC-R, please go through the following checks :

  • Make sure Bluetooth is turned on on your iPhone.
  • Make sure the included Antennas are connected to the APC/APC-R
  • Make sure the APC/APC-R is powered on (the LED should be Yellow or Blue)
  • Try and move your phone closer to the APC/APC-R.
  • Force quit the app by a swipe up gesture and open it again.
  • Disconnect & Reconnect the power to restart the APC/APC-R, and try again.

If all of this fails to solve your issue, we apologize for the inconvenience, please contact customer support at